Job openings for Service Operations Manager in Greater Noida

Infrastructure Management: Oversee servers (physical/virtual), networks, storage, cloud services (AWS, Azure), and applications.
User & Support Services: Manage help desk, desktop support, and provide Level 1-3 support, resolving user issues.
System Reliability: Monitor performance, ensure uptime, manage backups, and develop disaster recovery/business continuity plans.
Security & Compliance: Implement security protocols, manage firewalls, antivirus, and ensure compliance with regulations.
Team & Vendor Management: Lead IT staff, manage vendors, negotiate contracts, and manage budgets.
Strategic Planning: Plan for future IT needs, implement new technologies, and align IT with business objectives.